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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Bryson

Jeff Bryson

January 16, 2025

5  out of  5
rating by Jeff Bryson
"helpful and a nice experience"
We responded:
"Hey Jeff, thanks so much for your kind words! Welcome to St. Louis we’re so happy to be able to help make the move a little easier!"
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Tom Frederick

November 15, 2024

5  out of  5
rating by Tom Frederick
"Sara was very helpful! I was able to save quite a bit on my homeowner's policy with just a few phone calls."
We responded:
"Tom, thanks so much for your kind words!! We absolutely love to help you save money AND provide better coverage 😉 thanks for trusting us to take care of you and Emily!"
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Jenifer Sterling

September 25, 2024

5  out of  5
rating by Jenifer Sterling
"Everyone in this office is always friendly and goes out of their way to help."
We responded:
"Hey Jennifer! Thank you so much for your kind words. We love getting to know and help our customers! Thank you for trusting us with your insurance needs. Come see us soon!"
Profile photo of Ashley Madison

Ashley Madison

September 20, 2024

3  out of  5
rating by Ashley Madison
"Not sure why my experience was different from everyone else’s. Angelica reached out and was adamant about setting up my policy and the initial Rates were great! They had me on the hook and I spoke with Erica who had went over my Policy and compare the items I currently have to What Statefarm was offering and the policy for my homeowners went up slightly above what I’m paying now, it was really a no brained to stay put even though the auto decreased. Erica never called me back as discussed even though it felt like she was the one who was very knowledgeable about the process and respected my needs and wants. I spoke with Angelica initially and presented interest and Linda felt pressured and I didn’t really like that nonetheless, I’m staying with my current provider if I consider State Farm it would be possibly with another more organized agency. I hope that others have better experiences than I had, I see some did by the reviews but I guess when there’s some difference somewhere."
We responded:
"Hey Ashley! Thanks for your feedback. We apologize for the miscommunication, I think the feedback we interpreted was that prices didn’t make sense right now! If that wasn’t the case please accept our apology, we can certainly revisit. We also definitely do have a follow up to check back with you in the future. Hopefully you’ll give us a chance to prove we’re worth all those other 5 stars you see! "
Profile photo of Patricia Smith

Patricia Smith

September 16, 2024

5  out of  5
rating by Patricia Smith
"Sara and her team are wonderful! Erica has been extremely helpful! They work with you with no pressure or hassle! Sara took over our accounts when our previous agent retired and they came up with so many new ways for us to save money. Over the past few years it has been a joy to work with Erica and Sara’s entire team is fantastic!"
We responded:
"Thank you for your kind words, Patricia! We're thrilled to hear that Sara and her team have provided you with exceptional service. We'll make sure to pass along your appreciation to Erica as well. We pride ourselves on working with our customers without any pressure or hassle. If you ever need assistance in the future, please don't hesitate to reach out to us at (314) 291-3388."
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Cicely Mitchell

August 22, 2024

5  out of  5
rating by Cicely Mitchell
"I recently had the pleasure of working with Elissa, from the Sara Spotanski State Farm, who truly exceeded my expectations in helping me sign up for new insurance. From the beginning, her customer service was outstanding. She was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain every detail and answer all my questions, making the entire process smooth and stress-free. Her dedication and professionalism were evident, and she went above and beyond to ensure I felt confident in my decision. I highly recommend Sara Spotanski State Farm for anyone looking for exceptional service and genuine care."
We responded:
"Cicely, thanks you for your kid words. Elissa is the absolute best, we agree!! We appreciate your business and love helping take care of your family! Please call us anytime 314-291-3388"
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Kiesha Cole

August 14, 2024

5  out of  5
rating by Kiesha Cole
"She was great and got me everything I needed quickly."
We responded:
"Kiesha, thanks so much for your kind words! We love being able to help and thank you for being one of our customers! "
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Melissa Cytron

July 25, 2024

5  out of  5
rating by Melissa Cytron
"I have been so impressed with Sara and her staff! They are always professional, attentive, caring, knowledgable, responsive and so easy to work with. They are extremely easy to get in touch with and make me feel like their only customer each time I interact with them. I highly recommend using them for all your insurance needs."
We responded:
"Melissa, thank you so much for your kind words and for your business. It means everything to us that you trust us to take care of your family year after year! "
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Meekee McDougald

July 23, 2024

5  out of  5
rating by Meekee McDougald
"Great agent! Sara really takes care of her customers and makes sure they are covered. Her entire team is phenomenal!"
We responded:
"Meekee, thanks so much for your kind words. This team is phenomenal! But only because we have amazing customers like yourselves to take care of 😉"
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Sheila Dolan

July 3, 2024

5  out of  5
rating by Sheila Dolan
"Very happy with the customer service. Paying $82 less a month. Very easy to work with. 😊"
We responded:
"Sheila, thank you so much for joining our Agency!! We love when we can help our customers save!! "
Profile photo of Pundaree Pisutvong

Pundaree Pisutvong

June 1, 2024

3  out of  5
rating by Pundaree Pisutvong
"Nice"
We responded:
"Thanks for coming to visit Pundaree. We enjoyed raising money at the Heart Run with you!"
Profile photo of Lupei Zhu

Lupei Zhu

June 1, 2024

5  out of  5
rating by Lupei Zhu
"You did great!"
We responded:
"Thanks so much for your vote of confidence Lupei. We hope to see you again soon! "
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Jackeline Amaro De Jorge

June 1, 2024

5  out of  5
rating by Jackeline Amaro De Jorge
"Amazing!"
We responded:
"Thanks so much for your kind words Jackeline! "
Profile photo of Dena Schimmel

Dena Schimmel

June 1, 2024

5  out of  5
rating by Dena Schimmel
"Cassie was Great!!!!"
We responded:
"Dena l, thanks for your kind words and for joining us at the Heart Run! Cassie is definitely the best 😉"
Profile photo of Angela Ward

Angela Ward

May 28, 2024

5  out of  5
rating by Angela Ward
"Completely satisfied as a 30 year customer of the State Farm family. Sarah and the entire staff are AWESOME🌹"
We responded:
"Thank you, Angela, for your kind words and for being a loyal customer for 30 years. We are thrilled to hear that you are completely satisfied with our services. Our team appreciates your support. If you ever need any assistance, please don't hesitate to reach out to us at (314) 291-3388."
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nathan eilers

April 22, 2024

5  out of  5
rating by nathan eilers
"My new agent was the most pleasant insurance agent I have worked with! Cassie was very helpful and polite 15 out of 5 stars!"
We responded:
"We're excited to hear that Cassie provided such exceptional service! Thank you for choosing Sara Spotanski - State Farm."
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Steven Lockett

March 29, 2024

5  out of  5
rating by Steven Lockett
"Have no complaints, excellent service."
We responded:
"We appreciate your feedback, Steven. Thank you for choosing Sara Spotanski - State Farm."
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Marvin Bargo

March 21, 2024

5  out of  5
rating by Marvin Bargo
"Very professional and makes me feel like family"
We responded:
"Thank you for the kind words, Marvin! We strive to provide excellent service to all our customers. If you ever need anything, don't hesitate to reach out at (314) 291-3388."
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Alan Moore

March 19, 2024

5  out of  5
rating by Alan Moore
"Always friendly, helpful, and responsive!"
We responded:
"Thank you for your kind words, Alan! We strive to provide excellent customer service and are glad to hear that you find our team friendly, helpful, and responsive. If you ever need any assistance, please don't hesitate to reach out to us at (314) 291-3388."
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David Spotanski Sr.

March 13, 2024

5  out of  5
rating by David Spotanski Sr.
"Prompt, professional, courteous, and easy."
We responded:
"We appreciate your positive feedback, Dave! Thank you for choosing Sara Spotanski - State Farm."
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Carlos Buford

March 12, 2024

5  out of  5
rating by Carlos Buford
"If insurance is critical for you and your family go see Sara she will take care of"
We responded:
"Thank you, Carlos, for your kind words and for trusting us with your insurance needs. We are committed to providing excellent service and taking care of you and your family. "
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Sheldon Beck

February 28, 2024

5  out of  5
rating by Sheldon Beck
"Thank you🙏🏽"
We responded:
"Thank you for your 5 star review, Sheldon. If you have any concerns, please feel free to contact us at (314) 291-3388."
Profile photo of Sandra Ward

Sandra Ward

February 7, 2024

5  out of  5
rating by Sandra Ward
"Nice company, personal. They are to me like family, in their greetings. Just truly always pleasant and helpful. The apartment insurance is very reasonable also. 🙏🫂😂🕊️peace 🌹🤗"
We responded:
"Thank you for your kind words, Sandra! We're thrilled to hear that you feel like part of our family and that our team has been pleasant and helpful. We strive to provide reasonable apartment insurance options and are grateful for your support. If you ever need assistance, please don't hesitate to reach out to us at (314) 291-3388. 🌹🤗"
Profile photo of Kyle Hayter

Kyle Hayter

January 6, 2024

5  out of  5
rating by Kyle Hayter
"Sara and her staff are excellent. They make everything simple and understandable and get things done in a timely manner."
We responded:
"Thank you for your kind words, Kyle! We strive to provide excellent service and make the insurance process as simple as possible. We appreciate your feedback!"
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andrew tucker

December 22, 2023

5  out of  5
rating by andrew tucker
"Outstanding friendly Service."
We responded:
"Thanks so much for the 5 star review Andy! That means a lot to our team. We appreciate your business!"